Luxury Store Sales Support - Flexible Schedule

Tapestry (Coach/Kate Spade); Hanover (MD); On-site; USD 19,000 - 25,000; Full time

Job summary

Coach is seeking a Sales Support Associate to deliver exceptional service at the cash wrap and sales floor. You will welcome clients, maintain store presentation, and process transactions accurately while supporting stock and shipments.

Ideal candidates have retail experience, strong English communication skills, and the ability to multitask in a fast-paced environment. Flexibility for varied shifts including weekends is required.

Qualifications

• 1+ year of retail or customer service experience preferred.
• Knowledge of fashion trends and product releases is a plus.
• Strong communication and organizational skills are required.

Responsibilities

• Welcome clients with warmth and professionalism.
• Serve as a brand ambassador and support local market initiatives.
• Operate POS systems accurately and manage cash at the wrap.
• Suggest add-on products and promote gift cards when appropriate.
• Receive, process, and organize shipments; maintain stockroom cleanliness.
• Maintain stock levels on the shop floor and assist with merchandising.

Skills

Customer service

Cash handling

POS systems

Communication

English proficiency

Education

High school diploma or equivalent

Tools

iPad / Laptop use

Mobile POS

Job description

Coach is seeking a Sales Support Associate to deliver exceptional service at the cash wrap and sales floor. You will welcome clients, maintain store presentation, and process transactions accurately while supporting stock and shipments.

Ideal candidates have retail experience, strong English communication skills, and the ability to multitask in a fast-paced environment. Flexibility for varied shifts including weekends is required.