Luxury Sales Support Specialist (Flexible Schedule)

Tapestry, Inc.; Wrentham (MA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to help drive store performance and create a memorable shopping experience. You will warmly assist clients at the cash wrap, maintain a well-organized sales floor, and ensure accurate processing from receipt to sale.

Knowledge of fashion trends and strong English communication are valued. Responsibilities include operating POS, replenishing stock, and supporting visual merchandising while upholding housekeeping and loss-prevention standards.

Qualifications

• At least 1 year in retail, preferably luxury retail service.
• Knowledge of fashion trends helpful.
• Strong communication and customer service skills.

Responsibilities

• Greet clients and provide personalized assistance.
• Operate POS, process transactions accurately, and maintain cash wrap.
• Assist with stock, shipments, and merchandising updates.
• Support social media engagement and brand ambassador activities.
• Maintain store housekeeping and loss prevention standards.

Skills

Retail experience

Customer service

Attention to detail

English proficiency

Tools

Cash register systems

Mobile POS

iPad / Laptop use

Job description

Coach is seeking a Sales Support Associate to help drive store performance and create a memorable shopping experience. You will warmly assist clients at the cash wrap, maintain a well-organized sales floor, and ensure accurate processing from receipt to sale.

Knowledge of fashion trends and strong English communication are valued. Responsibilities include operating POS, replenishing stock, and supporting visual merchandising while upholding housekeeping and loss-prevention standards.