Luxury Sales Support Specialist — Flexible Schedule

Tapestry; Myrtle Beach (SC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to contribute to store success by delivering exceptional customer service at the cash wrap and maintaining an organized sales floor. You will support the flow of product from receipt to sale, welcome customers, operate POS, and collaborate with team to ensure visual merchandising standards.

Prior retail experience preferred, especially in luxury retail, with strong communication skills and the ability to multitask in a fast-paced environment.

Qualifications

• 1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment.
• Knowledge of cash register systems and basic computer skills, including iPad/laptop, Mobile POS and Internet.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Communication

Multitasking

Attention to detail

Organizational skills

English proficiency

Tools

Cash registers

iPad

Mobile POS

Internet

Job description

Coach is seeking a Sales Support Associate to contribute to store success by delivering exceptional customer service at the cash wrap and maintaining an organized sales floor. You will support the flow of product from receipt to sale, welcome customers, operate POS, and collaborate with team to ensure visual merchandising standards.

Prior retail experience preferred, especially in luxury retail, with strong communication skills and the ability to multitask in a fast-paced environment.