Luxury Retail Sales Support — Flexible Schedule & Growth

Coach; Gilbert (AZ); On-site; USD 21,000 - 26,000; Full time

Job summary

Coach is seeking a Sales Support Associate to help drive the store's success through warm, professional service at the cash wrap and on the sales floor. You will contribute to a welcoming atmosphere and accurate handling of transactions.

Additional duties include receiving shipments, maintaining the stockroom, and assisting with visual merchandising to keep the selling floor polished and inviting. Strong English and retail experience are preferred.

Qualifications

• 1+ retail experience, preferably in luxury environment.
• Knowledge of fashion trends and market competition.
• Knowledge of cash register systems and basic computer skills (iPad/laptop, Mobile POS).
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Cash handling

Retail experience

English proficiency

Stock management

POS operation

Tools

POS system

iPad/Mobile POS

Job description

Coach is seeking a Sales Support Associate to help drive the store's success through warm, professional service at the cash wrap and on the sales floor. You will contribute to a welcoming atmosphere and accurate handling of transactions.

Additional duties include receiving shipments, maintaining the stockroom, and assisting with visual merchandising to keep the selling floor polished and inviting. Strong English and retail experience are preferred.