Luxury Retail Sales Support - Flexible Schedule & Growth

Tapestry (Coach/Kate Spade); Cerritos (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Coach is seeking a Sales Support Associate to help drive store success with warm, personalized service, precise cashiering, and organized stock flow. You will welcome clients, assist with product needs, process shipments, and keep the floor visually ready.

Ideal candidates have retail experience, strong communication, and the ability to multitask in a fast-paced environment. You will partner with the team to deliver a premium guest experience and uphold store standards.

Qualifications

• 1+ year retail experience, preferably luxury.
• Knowledge of fashion trends and market competition.
• Ability to use POS and basic computer tools.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service.
• Ability to work in a fast-paced environment.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Excellent communication

Customer service

Attention to detail

Multitasking

English proficiency

Tools

Cash register systems

Mobile POS

iPad/Laptop

Job description

Coach is seeking a Sales Support Associate to help drive store success with warm, personalized service, precise cashiering, and organized stock flow. You will welcome clients, assist with product needs, process shipments, and keep the floor visually ready.

Ideal candidates have retail experience, strong communication, and the ability to multitask in a fast-paced environment. You will partner with the team to deliver a premium guest experience and uphold store standards.