Luxury Store Leader — Flexible Schedule & Clienteling

Tapestry, Inc.

California

On-site

USD 41,000 - 62,000

Full time

3 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance and Tuition artic

Job summary

Kate Spade New York is seeking a store leadership professional to maximize productivity and profitability by building a high-performing team and elevating service standards. The role emphasizes clienteling, omni-channel sales, and strong operational execution across the store.

The ideal candidate has 3+ years in store leadership in luxury retail, with proven coaching, stakeholder management, and data-driven decision-making.

Qualifications

3+ years of store leadership in retail or service (luxury/premium experience preferred).
Proven sales leadership, coaching and development, stakeholder management, strong communication, conflict mediation, time management, and data-driven decision-making.
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook); familiarity with CRM/clienteling tools; social media literacy and understanding of live/virtual selling trends.
Strong English language proficiency.

Responsibilities

Lead a high-performing store team with coaching and performance management.
Drive clienteling and omni-channel strategies to achieve KPIs (conversion, AOV, UPT, live/virtual selling).
Forecast, plan, and deliver against sales and productivity goals.
Collaborate with visual, operations, HR, merchandising, marketing to execute strategies.
Maintain brand aesthetics and store visuals.
Oversee operations, scheduling, cash handling, and loss prevention.