Luxury Store Leader: Elevate Service & Growth

Tapestry, Inc.; Allen, New York (TX, NY); On-site; USD 41,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance and Tuition aid

Job summary

Kate Spade New York in Allen, TX is seeking an experienced store leader to maximize productivity and profitability while elevating service standards. You will build and coach a high-performing team, drive clienteling and omnichannel strategies, and ensure an exceptional brand experience across selling and service channels.

The role requires strong leadership, coaching, and data-driven decision making, with a focus on brand storytelling, merchandising excellence, and compliant store operations in

Qualifications

• 3+ years of store leadership in retail or luxury.
• Proven sales leadership, coaching and development, stakeholder management, and data-driven decision making.
• Strong English language proficiency and ability to work in a fast-paced environment.

Responsibilities

• Model service behaviors and selling standards to ensure premium client experiences.
• Drive clienteling and omni-channel strategies with proactive outreach and CRM usage.
• Lead hiring, onboarding, training, and performance management of a high-performing team.
• Own store financial performance, forecasting, and productivity goals.
• Oversee visual merchandising, brand storytelling, and store operations with compliance.

Skills

Store leadership

Clienteling

Omni-channel sales

Coaching

CRM usage

Operations

MS Office

Tools

CRM systems

Job description

Kate Spade New York in Allen, TX is seeking an experienced store leader to maximize productivity and profitability while elevating service standards. You will build and coach a high-performing team, drive clienteling and omnichannel strategies, and ensure an exceptional brand experience across selling and service channels.

The role requires strong leadership, coaching, and data-driven decision making, with a focus on brand storytelling, merchandising excellence, and compliant store operations in