Luxury Retail Team Leader

Tapestry, Inc.; Kansas City (MO); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Kate Spade New York seeks a store leader to drive personal sales performance while guiding the team to meet sales and KPI targets. You will analyze metrics, implement best practices, and model exceptional customer engagement to optimize results.

You will build client relationships, uphold Kate Spade service standards, and lead proactive outreach to drive repeat business and VIP retention while coaching staff to deliver consistently high service levels.

Qualifications

• Strong written and verbal communication skills; detail-oriented, proactive, and able to multi-task and prioritize effectively.

Responsibilities

• Drive personal sales performance while leading the team to achieve sales and KPI targets; analyze metrics and implement best practices to improve results and efficiency.
• Build client relationships through proactive outreach and kate spade service standards; ensure exceptional in-store and after-sales experiences; lead proactive outreach to drive repeat business and VIP retention.

Skills

Retail leadership

Customer service

Communication

English proficiency

Tools

Excel

Word

PowerPoint

Outlook

Job description

Kate Spade New York seeks a store leader to drive personal sales performance while guiding the team to meet sales and KPI targets. You will analyze metrics, implement best practices, and model exceptional customer engagement to optimize results.

You will build client relationships, uphold Kate Spade service standards, and lead proactive outreach to drive repeat business and VIP retention while coaching staff to deliver consistently high service levels.