Luxury Store Director: Lead People, Sales & Experience

Brobston Group; Chicago (IL); On-site; USD 101,000 - 112,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off (PTO)

401K

Job summary

Gucci is seeking a Store Director in Illinois to lead with an entrepreneurial mindset, driving store results, client experience, and people development while ensuring world-class operations and a luxury service culture.

You will guide a cross-functional team, execute Gucci’s client-centric strategy, and mentor staff to deliver consistently exceptional service on the selling floor and during events. The role emphasizes leadership, accountability, and regional market leadership.

Qualifications

• 7+ years of sales management experience in retail, luxury or service industries.
• Bachelor’s Degree in a related field preferred.
• Strong ethics, professionalism and ability to inspire trust.

Responsibilities

• Lead overall store results, people development, client experience and operations.
• Drive brand awareness and local market presence through events and clienteling activities.
• Inspire teamwork and coach on performance, engagement and development.
• Oversee CRM usage and client development opportunities with the Client Engagement team.
• Manage store operations, stock levels, training priorities and loss prevention.

Skills

Store management

Sales leadership

Clienteling

People development

Education

Bachelor’s Degree in related field

Tools

Microsoft Office

Job description

Gucci is seeking a Store Director in Illinois to lead with an entrepreneurial mindset, driving store results, client experience, and people development while ensuring world-class operations and a luxury service culture.

You will guide a cross-functional team, execute Gucci’s client-centric strategy, and mentor staff to deliver consistently exceptional service on the selling floor and during events. The role emphasizes leadership, accountability, and regional market leadership.