Luxury Store Director: Client Experience & Growth

Brobston Group; New York (NY); Vor Ort; USD 120.000 - 145.000; Vollzeit

Zusammenfassung

Gucci in New York City is seeking a Store Director to lead with an entrepreneurial mindset, driving store results, people development, client experience, and flawless operations. You will be a cross-functional leader leveraging internal opportunities to optimize performance, champion a luxury service culture, and ensure execution of the brand strategy.

This role requires at least 7 years in luxury retail sales management, a Bachelor’s degree, and a proven ability to inspire and deliver

Qualifikationen

• Minimum of 7 years of sales management experience in retail, luxury retail, or service-related industry.
• Bachelor’s Degree in a related field preferred.
• High ethics, professionalism and ability to inspire trust in a team.
• Ability to analyze selling reports and identify trends.
• Proven ability to drive client experiences and loyalty.

Aufgaben

• Lead the team in delivering superior client-centric service and after-sales experience.
• Promote brand awareness and capture market share through events and outreach.
• Coach and manage performance and development of store team.
• Drive sales performance and ensure profitability with KPI focus.
• Oversee stock management, product launches, and full-price selling.
• Ensure health, safety, and security policies are followed.

Kenntnisse

People leadership

Sales leadership

Client experience

Retail operations

Budget/financial acumen

Excel

Ausbildung

Bachelor’s Degree in a related field

Tools

Microsoft Office

Jobbeschreibung

Gucci in New York City is seeking a Store Director to lead with an entrepreneurial mindset, driving store results, people development, client experience, and flawless operations. You will be a cross-functional leader leveraging internal opportunities to optimize performance, champion a luxury service culture, and ensure execution of the brand strategy.

This role requires at least 7 years in luxury retail sales management, a Bachelor’s degree, and a proven ability to inspire and deliver