Luxury Store Director - Client Experience & Sales Leader

Tiffany & Co.; New Orleans (LA); On-site; USD 120,000 - 180,000; Full time

Job summary

Tiffany & Co. in New Orleans seeks a Store Director to lead sales and operations, driving extraordinary client experiences and profitability.

You will coach the team, manage client relationships personally, and align with leadership to ensure brand excellence on the sales floor. The role requires a strong track record in luxury retail, talent development, and exceptional service standards, with flexibility for non-traditional hours and a passion for the Tiffany brand.

Qualifications

• 7–10 years of sales management experience in retail or luxury retail or related client experience.
• A college/university degree preferred; Graduate Gemologist degree or GIA coursework preferred.

Responsibilities

• Lead store sales and operations to meet or exceed sales and profitability targets.
• Develop and coach team to deliver Tiffany experience and client service excellence.
• Recruit, develop, and retain talent to build a best-in-class selling organization.
• Drive client development and deepen relationships to expand lifetime loyalty and spend.

Skills

Sales leadership

Team development

Client relationships

Store operations

Hospitality

Education

Bachelor's degree

Tools

Microsoft Office (Word, Excel, Outlook, Visio, PowerPoint)

Job description

Tiffany & Co. in New Orleans seeks a Store Director to lead sales and operations, driving extraordinary client experiences and profitability.

You will coach the team, manage client relationships personally, and align with leadership to ensure brand excellence on the sales floor. The role requires a strong track record in luxury retail, talent development, and exceptional service standards, with flexibility for non-traditional hours and a passion for the Tiffany brand.