Luxury Store Director: Client Experience & Growth

Tiffany & Co.; New Orleans (LA); On-site; USD 90,000 - 150,000; Full time

Job summary

Tiffany & Co. New Orleans is seeking a Store Director to lead store sales and operations, drive luxury client experiences, and partner with Market leadership to achieve sales and profitability targets.

The role requires 7–10 years of sales management in retail or luxury sectors, strong leadership, and hands-on coaching. Proficiency with MS Office and POS systems is essential; flexibility for nontraditional hours is expected.

Qualifications

• 7–10 years of sales management experience in retail or luxury retail (or related client-focused roles).
• Proven track record of achieving sales goals and building client relationships.
• Willingness to work non-traditional hours (days, nights, weekends, holidays).
• Proficiency with Microsoft Office, especially Word, Excel, Outlook; experience with POS systems.

Responsibilities

• Lead store sales and operations to meet and exceed sales and profitability targets.
• Drive client development activity and cultivate new and existing clients, mentoring the team on selling strategies.
• Model the Tiffany Experience on the floor and coach staff to deliver exceptional guest experiences.

Skills

Sales leadership

Client relationship management

Team development

Flexibility

Education

Bachelor’s degree

GIA coursework/gemologist training

Tools

Microsoft Office

POS system

Job description

Tiffany & Co. New Orleans is seeking a Store Director to lead store sales and operations, drive luxury client experiences, and partner with Market leadership to achieve sales and profitability targets.

The role requires 7–10 years of sales management in retail or luxury sectors, strong leadership, and hands-on coaching. Proficiency with MS Office and POS systems is essential; flexibility for nontraditional hours is expected.