Luxury Store Director: Lead Elite Client Experience

LVMH; Troy (MI); On-site; USD 120,000 - 180,000; Full time

Job summary

Tiffany & Co. in the United States is seeking a Store Director to lead store sales and operations, delivering exceptional client experiences and partnering with the Market Vice President.

You will model Tiffany's values and drive performance through a high-performing team. Applicants should bring 7-10 years of luxury retail sales management, a proven sales track record, flexibility for non-traditional hours, and strong client relationship skills.

Qualifications

• Minimum of 7-10 years of sales management experience in retail or luxury retail.
• Proven track record in achieving sales goals.
• Ability to work non-traditional hours, including evenings, weekends and holidays.
• Proven ability to develop new opportunities and maintain client relationships while strengthening brand presence.
• Must have authorization to work in the United States.

Responsibilities

• Lead, develop and support the sales and operations of the Tiffany store to meet sales and profitability targets.
• Model and coach the team to deliver extraordinary client experiences and loyalty.
• Recruit, develop and retain talent to build a best-in-class service and selling organization.
• Collaborate with Market Vice President to align store performance with company goals.

Skills

Sales leadership

Client relationship management

Team leadership

Sales strategy

Education

Bachelor's degree (preferred)

Graduate gemologist degree or GIA coursework (preferred)

Tools

Microsoft Office

POS system

Excel

PowerPoint

Job description

Tiffany & Co. in the United States is seeking a Store Director to lead store sales and operations, delivering exceptional client experiences and partnering with the Market Vice President.

You will model Tiffany's values and drive performance through a high-performing team. Applicants should bring 7-10 years of luxury retail sales management, a proven sales track record, flexibility for non-traditional hours, and strong client relationship skills.