Luxury Sales Support Specialist II

Tapestry, Inc.; New Jersey; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to contribute to the store’s success by delivering warm, personalized service at the cash wrap and on the sales floor. You will help maintain stock, assist with shipments, and support merchandising efforts in a fast-paced luxury environment.

Ideal candidates have retail experience, strong English communication, and the ability to multitask while upholding brand standards and loss prevention policies. Night/weekend availability is expected.

Qualifications

• Minimum 1 year of retail experience, preferably luxury retail.
• Excellent communication and customer service skills.
• Knowledge of cash handling and POS systems.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet clients warmly and provide personalized assistance.
• Operate POS accurately and maintain cash wrap organization.
• Assist with stockroom duties and merchandising updates.
• Promote gifts cards and capture customer information where permitted.
• Support brand ambassador activities and social media engagement.

Skills

Retail experience

Cash handling

Customer service

Education

High school diploma or equivalent

Tools

POS systems

Job description

Coach is seeking a Sales Support Associate to contribute to the store’s success by delivering warm, personalized service at the cash wrap and on the sales floor. You will help maintain stock, assist with shipments, and support merchandising efforts in a fast-paced luxury environment.

Ideal candidates have retail experience, strong English communication, and the ability to multitask while upholding brand standards and loss prevention policies. Night/weekend availability is expected.