Luxury Sales Support Specialist

Tapestry, Inc.; Potomac Mills (VA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to help drive store success. You will greet clients, support the brand at the cash wrap, and ensure a well-staffed, clean sales floor. You will assist with shipments and stock, while promoting product knowledge and exceptional service in a luxury setting.

The role emphasizes accuracy, efficiency, and strong English communication as you support daily store operations and customer interactions.

Qualifications

• 1+ year of retail experience, preferably luxury.
• Knowledge of fashion trends and market competition.
• Familiarity with cash registers and basic computer tools.
• Ability to read price sheets and product releases.
• Strong communication, attention to detail and multitasking.

Responsibilities

• Greet clients warmly and provide personalized assistance.
• Operate POS accurately and keep the cash wrap organized.
• Receive shipments, manage stock, and assist visual merchandising.
• Support store activities and maintain Loss Prevention standards.

Skills

Retail experience

Customer service

Cash handling

English proficiency

Tech familiarity

Tools

Cash register systems

Mobile POS

iPad

Laptop

Job description

Coach is seeking a Sales Support Associate to help drive store success. You will greet clients, support the brand at the cash wrap, and ensure a well-staffed, clean sales floor. You will assist with shipments and stock, while promoting product knowledge and exceptional service in a luxury setting.

The role emphasizes accuracy, efficiency, and strong English communication as you support daily store operations and customer interactions.