Luxury Retail Sales Support Specialist

Tapestry, Inc.; United States; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to help drive store success. You will greet clients, provide personalized assistance, and maintain an organized sales floor. You’ll handle POS transactions, process shipments, restock, and support visual merchandising while upholding brand standards.

Ideal candidates have 1+ years in luxury retail, strong communication, and the ability to multitask in a fast-paced environment. A flexible schedule including nights, weekends, and holidays is required.

Qualifications

• 1+ retail experience, preferably in luxury retail service.
• Strong English language proficiency and excellent customer service skills.
• Ability to operate POS and basic computer tools.
• Attention to detail and ability to multitask in a fast-paced store.

Responsibilities

• Welcome clients with warmth and professionalism and provide personalized assistance.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments and transfers; report discrepancies.
• Maintain stock levels and execute visual merchandising updates.
• Support sales floor activities and respond to customer requests promptly.

Skills

Customer service

Communication

Attention to detail

Multitasking

English proficiency

Cash handling

Tools

Cash register systems

iPad / laptop

Mobile POS

Walkie talkie

Job description

Coach is seeking a Sales Support Associate to help drive store success. You will greet clients, provide personalized assistance, and maintain an organized sales floor. You’ll handle POS transactions, process shipments, restock, and support visual merchandising while upholding brand standards.

Ideal candidates have 1+ years in luxury retail, strong communication, and the ability to multitask in a fast-paced environment. A flexible schedule including nights, weekends, and holidays is required.