Luxury Sales Support Specialist II

Tapestry; Merrimack (NH); On-site; USD 20,664,000 - 26,863,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach seeks a Sales Support Associate to warmly greet clients, provide personalized assistance, and maintain an efficient sales floor. You will handle POS operations, process shipments, and support stockroom organization to ensure a seamless customer experience.

Ideal candidates have 1+ year retail experience, knowledge of fashion trends, and strong English skills. Excellent communication and multitasking abilities are essential for this fast-paced luxury environment.

Qualifications

• 1+ year retail experience, preferably in luxury fashion.
• Knowledge of fashion trends and market competition.
• Experience with POS systems and basic computer skills.
• Strong English language proficiency.

Responsibilities

• Greet clients warmly and provide personalized assistance.
• Operate POS accurately and maintain cash wrap and balance cash.
• Receive, process and organize shipments; maintain stockroom cleanliness.
• Suggest add-on products and gift cards; capture customer details where permitted.
• Maintain housekeeping standards and follow Loss Prevention guidelines.

Skills

Retail experience

Customer service

English proficiency

Tools

Cash register systems

Mobile POS

iPad

Laptop

Walkie talkie

Job description

Coach seeks a Sales Support Associate to warmly greet clients, provide personalized assistance, and maintain an efficient sales floor. You will handle POS operations, process shipments, and support stockroom organization to ensure a seamless customer experience.

Ideal candidates have 1+ year retail experience, knowledge of fashion trends, and strong English skills. Excellent communication and multitasking abilities are essential for this fast-paced luxury environment.