Luxury Sales Support Specialist

Tapestry, Inc.; Florida City (FL); Presencial; USD 21 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Resumo da oferta

Coach is a global fashion house known for style and service, seeking a Sales Support Associate to join our store team in a fast-paced luxury environment. You will warmly welcome clients, assist with product insights, operate a POS system, and help maintain a polished sales floor.

The role emphasizes accurate processing of transactions, stock management, visual merchandising, and collaboration with teammates to deliver exceptional customer experiences.

Qualificações

• 1+ years of retail experience, preferably in luxury retail service.
• Knowledge of fashion trends and market competition.
• Basic computer skills and ability to use iPad/laptop, Mobile POS and Internet.
• Able to read price and product release sheets with attention to detail.

Responsabilidades

• Welcome clients with warmth and professionalism and provide personalized assistance.
• Serve as a brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Promote add-on products, gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments; report discrepancies and keep stockroom clean.
• Manage stock levels and replenish the sales floor; perform visual merchandising updates.
• Support sales floor activities and assist customers and teammates as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Conhecimentos

Customer service

Communication skills

Cash handling

POS systems

Attention to detail

Multitasking

English proficiency

Ferramentas

POS systems

Mobile POS

iPad / laptop

Descrição da oferta de emprego

Coach is a global fashion house known for style and service, seeking a Sales Support Associate to join our store team in a fast-paced luxury environment. You will warmly welcome clients, assist with product insights, operate a POS system, and help maintain a polished sales floor.

The role emphasizes accurate processing of transactions, stock management, visual merchandising, and collaboration with teammates to deliver exceptional customer experiences.