Luxury Retail Sales Support Specialist

Tapestry, Inc.; South Houston (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Coach is seeking a Sales Support Associate to help drive store performance through friendly, efficient service at the cash wrap and on the sales floor. You will greet clients and assist with their needs while upholding the brand standards.

Responsibilities include maintaining stockroom organization, processing shipments, and supporting merchandising efforts. Strong English communication and prior luxury retail experience are preferred.

Qualifications

• 1+ year of retail experience, preferably luxury.
• Knowledge of fashion trends and market competition.
• Cash register systems and basic computer skills (iPad/laptop, POS, Internet).
• Strong attention to detail and organization.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service.

Responsibilities

• Welcome clients with warmth and professionalism.
• Anticipate needs and provide personalized assistance.
• Serve as a brand ambassador locally.
• Support social media engagement.
• Operate POS accurately and manage cash wrap.
• Maintain stockroom and organize shipments.
• Update visual merchandising and stock levels.
• Respond to customer requests confidently.

Skills

Retail experience

Customer service

Cash handling

Visual merchandising

Communication

English proficiency

Education

High school diploma

Tools

POS system

iPad

Job description

Coach is seeking a Sales Support Associate to help drive store performance through friendly, efficient service at the cash wrap and on the sales floor. You will greet clients and assist with their needs while upholding the brand standards.

Responsibilities include maintaining stockroom organization, processing shipments, and supporting merchandising efforts. Strong English communication and prior luxury retail experience are preferred.