Luxury Retail Sales Support Associate

Tapestry; Northern (KY); Hybrid; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Coach is seeking a Sales Support Associate in the United States to ensure smooth store operations and exceptional customer service. You will welcome clients, assist with purchases, and maintain an organized, well-merchandised sales floor.

You will handle the cash wrap, operate the POS, and help process shipments and transfers. The role requires a friendly, professional demeanor and strong English communication in a fast-paced luxury retail environment.

Qualifications

• 1+ years retail experience, preferably luxury retail service environment.
• Knowledge of fashion trends and market competition.
• Basic computer skills and familiarity with POS systems.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities and respond to customer requests with confidence.

Skills

Customer service

Cash handling

Stock management

Merchandising

English proficiency

Tools

POS system

iPad

Walkie talkie

Job description

Coach is seeking a Sales Support Associate in the United States to ensure smooth store operations and exceptional customer service. You will welcome clients, assist with purchases, and maintain an organized, well-merchandised sales floor.

You will handle the cash wrap, operate the POS, and help process shipments and transfers. The role requires a friendly, professional demeanor and strong English communication in a fast-paced luxury retail environment.