Luxury Retail Sales Support Specialist

Tapestry, Inc.; Ocean City (MD); In loco; USD 21.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Descrizione del lavoro

Coach is seeking a Sales Support Associate to help drive store performance through friendly, efficient service at the cash wrap and on the sales floor. You will greet clients, process transactions accurately, and maintain stockroom organization.

The role requires 1+ year in retail, knowledge of fashion trends, and strong English communication. You will support merchandising, shipments, and loss prevention, while delivering a luxe, customer-centric experience.

Competenze

• 1+ retail experience, preferably luxury retail service.
• Knowledge of fashion trends and market competition.
• Familiarity with cash register systems and basic tech (iPad/laptop, POS).
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency (EU note).

Mansioni

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as brand ambassador; support social media engagement.
• Operate POS accurately, maintain cash wrap, and handle cash/media per policy.
• Suggest add-on products, promote gift cards, and capture customer information (where permitted).
• Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests, and partner with team/management.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Conoscenze

Retail experience

Fashion trends knowledge

Cash register systems

Attention to detail

Multitasking

Customer service

English proficiency

Descrizione del lavoro

Coach is seeking a Sales Support Associate to help drive store performance through friendly, efficient service at the cash wrap and on the sales floor. You will greet clients, process transactions accurately, and maintain stockroom organization.

The role requires 1+ year in retail, knowledge of fashion trends, and strong English communication. You will support merchandising, shipments, and loss prevention, while delivering a luxe, customer-centric experience.