Luxury Retail Sales Support Specialist

Tapestry, Inc.; Merrimack (NH); On-site; USD 20,664,000 - 26,863,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in a luxury retail setting to help drive store success and customer satisfaction. You will greet clients warmly, support the cash wrap, and maintain a well-organized sales floor, ensuring a smooth flow from receiving stock to the point of sale.

The role emphasizes brand representation, accurate POS operations, and proactive assistance to customers. Strong English communication and a willingness to work flexible hours, including peak periods, are

Qualifications

• 1+ year of retail experience, preferably in luxury environment.
• Knowledge of fashion trends and marketplace competition.
• Proficient with cash registers, basic computing, and POS devices.

Responsibilities

• Welcome clients with warmth and professionalism.
• Operate POS accurately and manage cash wrap.
• Receive, process, and organize shipments; maintain stockroom.
• Maintain visual merchandising updates and stock levels.

Skills

Retail experience

Fashion knowledge

Cash register experience

Customer service skills

English proficiency

Tools

POS systems

iPad

Walkie talkie

Job description

Coach is seeking a Sales Support Associate in a luxury retail setting to help drive store success and customer satisfaction. You will greet clients warmly, support the cash wrap, and maintain a well-organized sales floor, ensuring a smooth flow from receiving stock to the point of sale.

The role emphasizes brand representation, accurate POS operations, and proactive assistance to customers. Strong English communication and a willingness to work flexible hours, including peak periods, are