Luxury Sales Support Pro | Flexible Schedule & Growth

Tapestry, Inc.; Orlando (FL); Presencial; USD 21.000 - 26.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Resumo da vaga

Coach, a brand within Tapestry, Inc., is hiring a Sales Support Associate to help drive store performance and customer satisfaction in Orlando. You will welcome clients, process transactions at the POS, and maintain a well-organized sales floor with accurate stock control.

The role emphasizes fashion awareness, high service levels, and teamwork to deliver a premium shopping experience in a fast-paced luxury environment.

Qualificações

• 1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment.
• Possesses current knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency. (for EU)

Responsabilidades

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Conhecimentos

Retail experience

Customer service

Cash handling

POS systems

Product knowledge

Ferramentas

POS System

iPad

Laptop

Mobile POS

Descrição da vaga

Coach, a brand within Tapestry, Inc., is hiring a Sales Support Associate to help drive store performance and customer satisfaction in Orlando. You will welcome clients, process transactions at the POS, and maintain a well-organized sales floor with accurate stock control.

The role emphasizes fashion awareness, high service levels, and teamwork to deliver a premium shopping experience in a fast-paced luxury environment.