Luxury Retail Sales Support Specialist

Tapestry, Inc.; Midland (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity/maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach, part of Tapestry, Inc., seeks a Sales Support Associate to welcome clients in a luxury retail setting and maintain an organized, efficient sales floor. You will operate the POS, manage stock, and contribute to a high-quality customer experience.

Responsibilities include assisting customers, processing shipments, and supporting visual merchandising, while maintaining brand standards and privacy policies. Flexibility for flexible schedule is required.

Qualifications

• 1+ year of retail experience (cashier/stock/sales preferred).
• Knowledge of fashion trends and market competition.
• Experience with cash registers and basic computer skills (iPad/laptop, Mobile POS, Internet).
• Able to read price sheets and product release information.
• Strong communication and organizational skills; able to multitask in a fast-paced environment.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap; handle cash/media per policy.
• Suggest add-on products, promote gift cards, and capture customer data when allowed.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels and replenish sales floor; execute visual merchandising updates.
• Support sales floor activities and respond to customer requests; collaborate with team or management.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

English communication

Customer service

Fashion trend knowledge

Cash handling

POS systems

iPad / Mobile POS

Tools

POS system

Cash wrap

Walkie talkie

Price sheets

Job description

Coach, part of Tapestry, Inc., seeks a Sales Support Associate to welcome clients in a luxury retail setting and maintain an organized, efficient sales floor. You will operate the POS, manage stock, and contribute to a high-quality customer experience.

Responsibilities include assisting customers, processing shipments, and supporting visual merchandising, while maintaining brand standards and privacy policies. Flexibility for flexible schedule is required.