Luxury Retail Sales Support — Flexible Schedule

Tapestry, Inc.; Dawsonville (GA); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach Sales Support Associate at Tapestry, Inc. is a frontline role focused on delivering exceptional customer service and brand-aligned experiences in a luxury retail setting.

You will welcome clients, assist with product knowledge, process shipments, maintain stockroom organization, and support visual merchandising updates while ensuring loss prevention standards are followed. Fluency in English and flexibility for a fast-paced schedule are required.

Qualifications

• 1+ year of retail experience, preferably luxury retail
• Knowledge of fashion trends and marketplace
• Strong English communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Proficient with cash handling and POS systems

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately, maintain cash wrap, and handle cash/media per policy.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities and partner with team or management as needed; maintain housekeeping and follow Loss Prevention guidelines.

Skills

Customer service

Cash handling

Stock replenishment

Merchandising

Tools

POS system

iPad

Mobile POS

Job description

Coach Sales Support Associate at Tapestry, Inc. is a frontline role focused on delivering exceptional customer service and brand-aligned experiences in a luxury retail setting.

You will welcome clients, assist with product knowledge, process shipments, maintain stockroom organization, and support visual merchandising updates while ensuring loss prevention standards are followed. Fluency in English and flexibility for a fast-paced schedule are required.