Luxury Retail Sales Support - Flexible Schedule

Tapestry, Inc.; Town of Riverhead (NY); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach, part of Tapestry, Inc., seeks a Sales Support Associate to ensure a premium customer experience on the sales floor and at the cash wrap. You will assist clients, manage stock, and support brand standards in a fast-paced luxury retail environment.

Join a global fashion house founded in New York with a commitment to inclusion and service excellence. This role emphasizes customer-focused interactions, teamwork, and professional presentation in a luxury retail setting.

Qualifications

• 1+ year of retail experience, preferably in a luxury environment.
• Knowledge of fashion trends and marketplace competition.
• Proficient with POS, cash handling, and basic computer skills.
• Strong English language proficiency and customer service mindset.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media per policy.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Support sales floor activities and collaborate with team or management as needed; promote brand and services.

Skills

Customer service

Communication

Attention to detail

Multitasking

Tools

Cash register systems

iPad / Laptop

Mobile POS

Walkie talkie

Job description

Coach, part of Tapestry, Inc., seeks a Sales Support Associate to ensure a premium customer experience on the sales floor and at the cash wrap. You will assist clients, manage stock, and support brand standards in a fast-paced luxury retail environment.

Join a global fashion house founded in New York with a commitment to inclusion and service excellence. This role emphasizes customer-focused interactions, teamwork, and professional presentation in a luxury retail setting.