Luxury Sales Associate with Flexible Schedule and Clienteling

Coach; Orlando (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

Coach is a global fashion house seeking a Sales Associate to deliver an elevated, personalized shopping experience in-store in Orlando. You will meet personal and store sales goals while supporting daily store operations.

This role blends luxury service, omni-channel selling, and teamwork to drive brand loyalty and revenue. You will build enduring client relationships, use POS and social platforms, and develop personal sales plans to achieve KPIs.

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills. (Preferred)
• Ability to work in a fast-paced environment.
• Schedule flexibility to meet business needs, including nights, weekends, and peak periods.

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
• Process transactions efficiently (purchases, returns, exchanges, online pickups).

Skills

Sales experience

POS operation

English proficiency

Luxury retail

Social media savvy

Live-stream shopping

Clienteling

Price sheets reading

Fast-paced environment

Tools

Mobile POS

iPad

Job description

Coach is a global fashion house seeking a Sales Associate to deliver an elevated, personalized shopping experience in-store in Orlando. You will meet personal and store sales goals while supporting daily store operations.

This role blends luxury service, omni-channel selling, and teamwork to drive brand loyalty and revenue. You will build enduring client relationships, use POS and social platforms, and develop personal sales plans to achieve KPIs.