Luxury Sales Support: Clienteling & Omnichannel

Tapestry, Inc.; Howell (MI); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Coach Howell, MI is seeking a Sales Associate to deliver a personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury retail service and omnichannel selling to drive brand loyalty.

Ideal candidates have 1+ years in luxury retail, strong English, and comfort with POS systems, clienteling, and social media. Flexible schedule including nights and weekends is expected.

Qualifications

• 1+ years of sales experience, preferably luxury retail.
• Knowledge of fashion trends and competitors; education plus experience considered.
• Strong English proficiency; ability to read price sheets and use POS.

Responsibilities

• Represent Coach as a brand ambassador and adhere to style standards.
• Build client relationships through styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Use POS, clienteling tools, and social selling to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet KPIs.

Skills

Sales experience

Luxury retail

English proficiency

Fashion knowledge

Social media savvy

Job description

Coach Howell, MI is seeking a Sales Associate to deliver a personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury retail service and omnichannel selling to drive brand loyalty.

Ideal candidates have 1+ years in luxury retail, strong English, and comfort with POS systems, clienteling, and social media. Flexible schedule including nights and weekends is expected.