Luxury Sales Associate: Clienteling & Omnichannel

Tapestry, Inc.; Aurora (IL); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Job summary

Coach is seeking a Sales Associate to deliver an elevated shopping experience and meet personal and store sales goals while supporting daily store operations. The role blends luxury retail service, omnichannel selling, and teamwork to drive brand loyalty and revenue.

The position requires 1+ year of luxury retail sales experience, strong English, and ability to adapt to a fast-paced environment. Schedule includes nights and weekends; ADA accommodations available.

Qualifications

• 1+ years of sales experience; luxury retail preferred
• Experience with POS operation and basic computer proficiency (iPad/laptop)
• Strong English proficiency and ability to work in a fast-paced environment

Responsibilities

• Represent Coach as brand ambassador and adhere to style standards
• Build client relationships through styling and fashion advice
• Drive sales through cross-selling and tailored recommendations
• Utilize POS, clienteling tools, and social selling to capture data
• Complete daily store operations and maintain visual merchandising

Skills

Sales experience

Luxury retail

Fashion trends

POS operation

English proficiency

Tools

POS system

iPad

Laptops

Mobile POS

Job description

Coach is seeking a Sales Associate to deliver an elevated shopping experience and meet personal and store sales goals while supporting daily store operations. The role blends luxury retail service, omnichannel selling, and teamwork to drive brand loyalty and revenue.

The position requires 1+ year of luxury retail sales experience, strong English, and ability to adapt to a fast-paced environment. Schedule includes nights and weekends; ADA accommodations available.