Luxury Sales Associate: Clienteling & Omnichannel Pro

kate spade new york; Hershey (PA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue.

The ideal candidate has 1+ year of luxury retail sales, knowledge of fashion trends, experience with POS, and strong English. Flexible schedule including nights, weekends, and peak periods is needed.

Qualifications

• 1+ year of luxury retail sales experience.
• Experience with POS operation and basic computer proficiency.
• Strong English proficiency.
• Knowledge of fashion trends and competitors.
• Ability to work in a fast-paced environment.
• Social media savvy and live-stream shopping experience preferred.

Responsibilities

• Represent Coach as a brand ambassador and uphold style standards.
• Build lasting client relationships through styling and product knowledge.
• Drive sales through cross-selling and upselling.
• Utilize mobile POS and clienteling tools to capture data.
• Develop personal sales plans and meet KPIs.
• Support inventory, replenishment, and visual merchandising.
• Process transactions efficiently and assist with store operations.

Skills

Sales experience

POS operation

English proficiency

Luxury retail

Social media savvy

Fast-paced environment

Tools

POS system

iPad

Walkie-talkie

Job description

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue.

The ideal candidate has 1+ year of luxury retail sales, knowledge of fashion trends, experience with POS, and strong English. Flexible schedule including nights, weekends, and peak periods is needed.