Luxury Sales Associate - Omni-Channel & Clienteling

Tapestry (Coach/Kate Spade); Leesburg (VA); On-site; USD 28,000 - 46,000; Full time

Job summary

Coach is seeking a Sales Associate in Leesburg, VA to deliver elevated, personalized shopping experiences while meeting personal and store sales goals.

You will blend luxury retail service with omni-channel selling, build lasting client relationships, and support daily store operations, including cash wrap and inventory management. The role requires 1+ years in luxury retail and strong English proficiency.

Qualifications

• 1+ years of luxury retail sales experience.
• Experience with POS operation and mobile devices.
• Strong English proficiency.
• Live-stream shopping or video demos experience preferred.

Responsibilities

• Represent Coach as a brand ambassador, adhering to style and service standards.
• Build lasting client relationships through styling and product expertise.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Process transactions efficiently and support daily store operations.
• Assist with inventory, replenishment, and visual merchandising.

Skills

Customer service

English proficiency

Communication

Digital literacy

Education

High school diploma or equivalent

Tools

POS system

Mobile POS

iPad

Job description

Coach is seeking a Sales Associate in Leesburg, VA to deliver elevated, personalized shopping experiences while meeting personal and store sales goals.

You will blend luxury retail service with omni-channel selling, build lasting client relationships, and support daily store operations, including cash wrap and inventory management. The role requires 1+ years in luxury retail and strong English proficiency.