Luxury Sales Associate - Clienteling & Omni-Channel

kate spade new york; Jacksonville (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate in Jacksonville to deliver an elevated, personalized shopping experience. You will meet personal and store sales goals while supporting daily store operations in a luxury retail setting.

The role blends in-store service, omni-channel selling, and teamwork to build brand loyalty and drive revenue. Candidates should have 1+ year(s) of luxury retail sales experience and strong English proficiency.

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS).
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills.

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.

Skills

Sales experience

POS operation

English proficiency

Luxury retail

Tools

Mobile POS

Job description

Coach is seeking a Sales Associate in Jacksonville to deliver an elevated, personalized shopping experience. You will meet personal and store sales goals while supporting daily store operations in a luxury retail setting.

The role blends in-store service, omni-channel selling, and teamwork to build brand loyalty and drive revenue. Candidates should have 1+ year(s) of luxury retail sales experience and strong English proficiency.