Luxury Retail Sales Associate | Clienteling & Omnichannel

Tapestry, Inc.; United States; On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience and meet store sales goals. You will support daily store operations and contribute to omni-channel selling.

The role requires 1+ years luxury retail experience, strong English, familiarity with POS, clienteling, and social media. You will work with a collaborative team and participate in brand initiatives.

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Knowledge of fashion trends and competitors.
• Experience with POS operation and basic computer proficiency (iPad/laptop).
• Strong English proficiency.
• Luxury retail background and clienteling/data acquisition skills.
• Ability to work in a fast-paced environment and adapt selling techniques.

Responsibilities

• Represent Coach as a brand ambassador and meet personal and store sales goals.
• Provide an elevated, personalized shopping experience and build client relationships.
• Utilize POS, clienteling tools, and social selling platforms to capture data and drive repeat purchases.
• Source new customers and follow up to close sales.
• Maintain daily store operations including cash wrap, inventory, replenishment, and merchandising.

Skills

Sales experience

Fashion trends awareness

English proficiency

Clienteling and data collection

Social media savvy

Flexibility / fast-paced environment

Physical stamina

Tools

POS operation

Mobile POS

Live-stream/video demos

Job description

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience and meet store sales goals. You will support daily store operations and contribute to omni-channel selling.

The role requires 1+ years luxury retail experience, strong English, familiarity with POS, clienteling, and social media. You will work with a collaborative team and participate in brand initiatives.