Luxury Sales Associate — Clienteling & Omni‑Channel Selling

kate spade new york

Orlando (FL)

On-site

USD 2,066,000 - 3,341,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Job summary

Coach is seeking a Sales Associate in Orlando to deliver an elevated, personalized shopping experience and meet personal and store sales goals. You will blend luxury retail service with omni-channel selling and team collaboration to drive brand loyalty and revenue.

The role requires 1+ year of luxury retail sales, POS experience, and strong English proficiency. Flexibility for nights, weekends, and peak seasons is essential to success in this fast-paced environment.

Qualifications

1+ years of sales experience (luxury retail preferred)
Experience with POS operation and basic computer proficiency (iPad/laptop, Mobile POS)
Strong English proficiency
Luxury retail background and social media savvy (preferred)
Ability to work in a fast-paced environment

Responsibilities

Represent Coach as a brand ambassador and adhere to style and service standards
Build client relationships through personalized styling and fashion advice
Drive sales through cross-selling and upselling
Utilize POS and clienteling tools to capture data and encourage repeat purchases
Meet or exceed individual and team KPIs
Source new customers and manage relationships to close sales
Handle daily store operations and inventory movement