Luxury Sales Associate – Clienteling & Omni-Channel
Tapestry, Inc.
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Benefits offered by this job
Job summary
Coach is looking for a Sales Associate to be the front-line ambassador, delivering an elevated shopping experience and meeting personal and store sales goals while supporting daily operations. This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue.
The candidate will leverage product knowledge, clienteling, and data-driven insights to build lasting relationships with clients while thriving in a fast-paced environment and adapting
Qualifications
- 1+ years of sales experience (luxury retail preferred).
- Experience with POS operation and basic computer use.
- Strong English proficiency and flexibility to work nights/weekends.
Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
- Build lasting client relationships through personalized styling, product expertise, and fashion advice.
- Drive sales through cross‑selling, upselling, and tailored recommendations.
- Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
- Develop and execute personal sales plans; meet or exceed individual and team KPIs.
- Source new customers, maintain relationships, and follow up to close sales.
Skills
Tools
Job description
Coach is looking for a Sales Associate to be the front-line ambassador, delivering an elevated shopping experience and meeting personal and store sales goals while supporting daily operations. This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue.
The candidate will leverage product knowledge, clienteling, and data-driven insights to build lasting relationships with clients while thriving in a fast-paced environment and adapting
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