Luxury Sales Associate: Clienteling & Omnichannel

Coach; Rehoboth Beach (DE); On-site; USD 21,000 - 26,000; Full time

Job summary

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience, meet sales goals, and support daily store operations. You will blend luxury retail service with omni-channel selling and collaborate with the team to drive brand loyalty and revenue.

The role requires strong English proficiency, experience in luxury retail, and the ability to connect with customers through styling, product expertise, and data-driven clienteling.

Qualifications

• 1+ years of sales experience in luxury retail.
• Experience with POS systems and using mobile POS.
• Strong English proficiency.
• Knowledge of fashion trends and customer service mindset.
• Ability to work in a fast-paced environment.

Responsibilities

• Represent Coach as a brand ambassador and deliver high-quality service.
• Build client relationships through styling and product knowledge.
• Drive sales with cross-selling and tailored recommendations.
• Process transactions, returns, and online pickups accurately.
• Support daily store operations and visual merchandising.

Skills

Luxury retail

Sales skills

Clienteling

Social media savvy

Live streaming

English proficiency

Tools

POS systems

Mobile POS

Job description

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience, meet sales goals, and support daily store operations. You will blend luxury retail service with omni-channel selling and collaborate with the team to drive brand loyalty and revenue.

The role requires strong English proficiency, experience in luxury retail, and the ability to connect with customers through styling, product expertise, and data-driven clienteling.