Luxury Sales Associate II — Elevate Client Experience

FashionUnited; Braintree, Northern (MA, KY); Hybrid; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Job summary

Coach is seeking a Sales Associate in Massachusetts to deliver an elevated, personalized shopping experience and meet store sales goals. The role blends luxury-retail service, omni-channel selling, and teamwork to drive brand loyalty and revenue.

Ideal candidates have at least 1 year in luxury retail, strong English skills, and comfort with POS systems, social selling, and data-driven selling approaches.

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Experience with POS operation and basic computer proficiency.

Responsibilities

• Represent Coach as a brand ambassador and uphold standards.
• Develop client relationships through styling and fashion advice.
• Drive sales through cross-selling and tailored recommendations.
• Utilize POS and social selling platforms to capture data and encourage repeat purchases.
• Meet or exceed personal and team KPIs.
• Support daily store operations and inventory processes.

Skills

Sales experience

Luxury retail

Customer service

POS operation

English proficiency

Tools

POS system

Mobile POS

Job description

Coach is seeking a Sales Associate in Massachusetts to deliver an elevated, personalized shopping experience and meet store sales goals. The role blends luxury-retail service, omni-channel selling, and teamwork to drive brand loyalty and revenue.

Ideal candidates have at least 1 year in luxury retail, strong English skills, and comfort with POS systems, social selling, and data-driven selling approaches.