Luxury Sales Associate - Flexible Schedule & Clienteling

Tapestry, Inc.; Kansas City (KS); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house offering elevated, personalized shopping experiences. This role partners with a luxury clientele, blending in-store service with omni-channel selling to drive Brand loyalty and revenue.

You will use POS tools and social platforms, build lasting client relationships, and contribute to daily store operations and team goals. Candidates should have luxury retail exposure and strong English communication skills.

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills.
• Ability to work in a fast-paced environment.
• Strong English language proficiency. (for EU)

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.

Skills

Sales experience

POS operation

Mobile POS

English proficiency

Luxury retail

Social media savvy

Tools

POS system

Mobile POS

iPad

Job description

Coach is a global fashion house offering elevated, personalized shopping experiences. This role partners with a luxury clientele, blending in-store service with omni-channel selling to drive Brand loyalty and revenue.

You will use POS tools and social platforms, build lasting client relationships, and contribute to daily store operations and team goals. Candidates should have luxury retail exposure and strong English communication skills.