Luxury Sales Associate — Elevate Client Experiences & Sales

Tapestry (Coach/Kate Spade); Alpine (CA); On-site; USD 35,000 - 52,000; Full time

Job summary

Coach, a global luxury fashion house, seeks a Sales Associate to deliver personalized shopping experiences, meet sales goals, and support daily store operations. This role blends luxury service with omni‑channel selling and team collaboration to drive brand loyalty.

The ideal candidate will have strong English, a passion for fashion trends, and the ability to work flexible hours including nights and weekends in a fast-paced store environment.

Qualifications

• 1+ years of sales experience in luxury retail.
• Experience with POS operation and mobile POS systems.
• Strong English proficiency; additional languages a plus.
• Comfort with live-stream shopping and video demonstrations.

Responsibilities

• Represent Coach as a brand ambassador and deliver elevated service.
• Meet personal and store sales goals and contribute to team KPIs.
• Build and maintain client relationships through styling and advice.
• Operate POS, process transactions, and support inventory tasks.
• Collaborate with team to maintain store standards and visual merchandising.

Skills

Luxury retail experience

Clienteling

Live-stream shopping

Social media savvy

Tools

POS operation tools

Mobile POS / iPad familiarity

Walkie-talkie usage

Job description

Coach, a global luxury fashion house, seeks a Sales Associate to deliver personalized shopping experiences, meet sales goals, and support daily store operations. This role blends luxury service with omni‑channel selling and team collaboration to drive brand loyalty.

The ideal candidate will have strong English, a passion for fashion trends, and the ability to work flexible hours including nights and weekends in a fast-paced store environment.