Luxury Sales Associate — Elevate Client Experiences

Tapestry; Oxon Hill, Northern (MD, KY); Hybrid; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity/maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach, a flagship brand within Tapestry, is hiring a Sales Associate in Oxon Hill, MD. You will deliver a personalized luxury shopping experience, nurture client relationships, and contribute to daily store operations while meeting sales goals.

You will engage customers with fashion expertise, utilize mobile POS and social selling, and collaborate with the team to drive brand loyalty and revenue in a fast-paced environment.

Qualifications

• 1+ years of sales experience; luxury retail preferred.
• Knowledge of fashion trends and competitors.
• Experience with POS operation, iPad/laptop, Mobile POS, walkie-talkie use.
• Ability to read price/release sheets.
• Able to lift 25 lb regularly (up to 50 lb occasionally).
• Strong English proficiency; luxury retail background; social media savvy.

Responsibilities

• Represent Coach as a brand ambassador and uphold style/service standards.
• Build lasting client relationships through styling and fashion advice.
• Drive sales through cross-selling and tailored recommendations.
• Utilize POS, clienteling tools, and social selling to capture data and encourage repeat purchases.
• Develop and execute personal sales plans to meet KPIs.
• Source new customers and follow up to close sales.
• Maintain a clean, organized sales floor and stockroom; support inventory processes.

Skills

Sales experience

Customer service

English fluency

Fashion knowledge

Upselling

Tools

POS system

Mobile POS

Job description

Coach, a flagship brand within Tapestry, is hiring a Sales Associate in Oxon Hill, MD. You will deliver a personalized luxury shopping experience, nurture client relationships, and contribute to daily store operations while meeting sales goals.

You will engage customers with fashion expertise, utilize mobile POS and social selling, and collaborate with the team to drive brand loyalty and revenue in a fast-paced environment.