Luxury Sales Associate — Elevate Client Experience

Tapestry (Coach/Kate Spade); Saint Augustine (FL); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Coach seeks a Sales Associate to deliver elevated, personalized shopping experiences in a luxury retail setting. You will meet personal and store sales goals, support daily operations, and collaborate with the team to sustain brand standards.

Ideal candidates have 1+ years in luxury retail, strong English, and comfort with POS systems and clienteling tools. The role emphasizes in-person service and omni-channel selling in a fast-paced environment.

Qualifications

• Experience in luxury retail or premium brands preferred.
• Strong command of English and professional communication.
• Familiarity with social media and live-stream shopping is a plus.

Responsibilities

• Represent Coach as a brand ambassador and adhere to style and service standards.
• Build lasting client relationships through personalized styling and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS and clienteling tools to capture data and encourage repeat purchases.
• Develop personal sales plans and meet or exceed KPIs.
• Support daily store operations, inventory, and visual merchandising.

Skills

Sales experience

POS operation

English proficiency

Social media savvy

Live-stream shopping

Tools

POS software

Mobile POS

Job description

Coach seeks a Sales Associate to deliver elevated, personalized shopping experiences in a luxury retail setting. You will meet personal and store sales goals, support daily operations, and collaborate with the team to sustain brand standards.

Ideal candidates have 1+ years in luxury retail, strong English, and comfort with POS systems and clienteling tools. The role emphasizes in-person service and omni-channel selling in a fast-paced environment.