Luxury Retail Sales Associate — Elevate Client Experience

Tapestry, Inc.; Freeport (IL); On-site; USD 2,066,000 - 2,686,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate to deliver elevated, personalized shopping experiences in a luxury retail setting. You will meet personal and store sales goals while supporting daily store operations and omnichannel initiatives.

Join a team that blends luxury retail service with digital tools to drive brand loyalty and revenue, requiring strong English, POS proficiency, and passion for fashion.

Qualifications

• 1+ year of sales experience in luxury retail.
• Knowledge of fashion trends and competitors.
• Experience with POS systems, Mobile POS, and reading price sheets.
• Strong English proficiency.

Responsibilities

• Represent Coach as a brand ambassador, adhering to style and service standards.
• Build client relationships through styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Use POS and clienteling tools to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet/exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor and manage multiple customers.

Skills

Clienteling/data capture

Social media savvy

English proficiency

Luxury retail

Team collaboration

Fast-paced adaptability

Tools

POS operation

Mobile POS

iPad / laptop

Walkie-talkie

Job description

Coach is seeking a Sales Associate to deliver elevated, personalized shopping experiences in a luxury retail setting. You will meet personal and store sales goals while supporting daily store operations and omnichannel initiatives.

Join a team that blends luxury retail service with digital tools to drive brand loyalty and revenue, requiring strong English, POS proficiency, and passion for fashion.