Luxury Sales Associate – Elevate Brand and Clienteling

kate spade new york; Glendale (CA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach in Glendale, CA is seeking a Sales Associate to deliver an elevated shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury retail service, omni‑channel selling, and teamwork to drive brand loyalty and revenue.

The position requires 1+ years of luxury retail sales experience, strong English proficiency, and comfort with POS systems. Schedule includes flexible shifts, including nights and weekends.

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Knowledge of fashion trends and competitors.
• Experience with POS operation and basic computer proficiency (iPad/laptop).
• Strong English proficiency.
• Ability to work in a fast-paced environment.
• Luxury retail background and social media savvy (preferred).

Responsibilities

• Represent Coach as a brand ambassador and follow style and service standards.
• Build lasting client relationships through personalized styling and product expertise.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS and clienteling tools to capture data and encourage repeat purchases.
• Develop and execute personal sales plans to meet KPIs.
• Source new customers and follow up to close sales.
• Maintain energy on the floor and adapt selling techniques to business needs.
• Complete daily operational tasks and maintain visual merchandising standards.
• Keep sales floor and stockroom organized and compliant with policies.

Skills

Sales experience

Fashion trends knowledge

POS operation

English proficiency

Fast-paced environment

Social media savviness

Tools

iPad / laptop usage

Job description

Coach in Glendale, CA is seeking a Sales Associate to deliver an elevated shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury retail service, omni‑channel selling, and teamwork to drive brand loyalty and revenue.

The position requires 1+ years of luxury retail sales experience, strong English proficiency, and comfort with POS systems. Schedule includes flexible shifts, including nights and weekends.