Luxury Sales Associate | Elevate Customer Experience

kate spade new york

Norfolk (VA)

On-site

USD 15,000 - 22,000

Full time

14 days+

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Job summary

Coach is a luxury fashion brand known for craftsmanship and customer service. The Sales Associate is the front-line ambassador who delivers a personalized shopping experience, meets personal and store sales goals, and supports daily store operations.

This role blends luxury retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. Key responsibilities include building client relationships, driving sales through cross-selling, utilizing POS and clienteling

Qualifications

Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
Build lasting client relationships through personalized styling, product expertise, and fashion advice.
Drive sales through cross-selling, upselling, and tailored recommendations.
Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.

Responsibilities

Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
Build lasting client relationships through personalized styling, product expertise, and fashion advice.
Drive sales through cross-selling, upselling, and tailored recommendations.
Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.