Luxury Sales Associate — Clienteling & Styling

Coach; Rosemont (IL); On-site; USD 2,066,000 - 3,341,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate in Rosemont, IL to deliver elevated, personalized service and meet store sales goals. You will blend luxury retail skills with omni‑channel selling and daily store operations, partnering with teammates to drive brand loyalty.

The role requires a positive attitude, flexibility with schedule including nights and weekends, and a passion for fashion. The environment is fast-paced, professional, and guest‑facing.

Qualifications

• 1+ years of luxury retail sales experience.
• Experience with POS operation and basic tech (iPad/laptop).
• Strong English proficiency.
• Ability to work in a fast-paced environment.
• Luxury retail background and social media savvy (preferred).

Responsibilities

• Represent Coach as a brand ambassador and meet sales goals.
• Build lasting client relationships through styling and product expertise.
• Drive sales through cross-selling and upselling.
• Utilize POS, clienteling tools, and social selling to capture data and repeat business.
• Develop and execute personal sales plans to meet KPIs.
• Source new customers and follow up to close sales.
• Maintain energy on the floor and adapt selling techniques.

Skills

Sales experience

POS operation

English proficiency

Fast-paced environment

Social media savvy

Tools

POS system

Job description

Coach is seeking a Sales Associate in Rosemont, IL to deliver elevated, personalized service and meet store sales goals. You will blend luxury retail skills with omni‑channel selling and daily store operations, partnering with teammates to drive brand loyalty.

The role requires a positive attitude, flexibility with schedule including nights and weekends, and a passion for fashion. The environment is fast-paced, professional, and guest‑facing.