Luxury Sales Associate — Clienteling & Style Expert

tapestry; Petaluma (CA); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paternity/maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house delivering elevated luxury retail experiences and building lasting brand loyalty. The Sales Associate serves as the front-line ambassador, delivering personalized service while meeting store goals and supporting daily operations.

You will engage in omni-channel selling, build client relationships, and use POS/mobile tools. The role includes inventory and merchandising tasks to keep the store engaging and well-organized.

Qualifications

• 1+ years of luxury retail sales experience or equivalent.
• Experience with POS and mobile devices.
• Strong English proficiency.

Responsibilities

• Represent Coach as brand ambassador and adhere to style/service standards.
• Build lasting client relationships through styling and fashion advice.
• Drive sales through cross-selling and tailored recommendations.
• Utilize POS and clienteling tools to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet/exceed KPIs.

Skills

Sales experience

Fashion trend knowledge

Clienteling

Tools

POS operation

Mobile POS

iPad / Laptop

Price sheets reading

Job description

Coach is a global fashion house delivering elevated luxury retail experiences and building lasting brand loyalty. The Sales Associate serves as the front-line ambassador, delivering personalized service while meeting store goals and supporting daily operations.

You will engage in omni-channel selling, build client relationships, and use POS/mobile tools. The role includes inventory and merchandising tasks to keep the store engaging and well-organized.