Luxury Sales Associate — Clienteling & Style Concierge

tapestry; Fairbanks (AK); On-site; USD 38,000 - 52,000; Full time

Job summary

Coach, a global fashion house, seeks a Sales Associate to deliver elevated, personalized shopping experiences while meeting individual and store sales goals. You will support daily store operations and contribute to brand loyalty through exceptional service on the floor.

Role blends luxury retail service with omni-channel selling, cross-functional teamwork, and data-driven selling. Prior luxury retail or live-streaming experience is a plus.

Qualifications

• 1+ years of sales experience; luxury retail preferred.
• Experience with POS operation, basic tech proficiency (iPad/laptop).
• Strong English language proficiency.
• Luxury retail background and social media savvy preferred.

Responsibilities

• Represent Coach as a brand ambassador, adhering to style and service standards.
• Build lasting client relationships through personalized styling and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.

Skills

Customer service

Sales skills

English proficiency

POS experience

Clienteling

Tools

POS systems

Mobile POS

Social selling

Job description

Coach, a global fashion house, seeks a Sales Associate to deliver elevated, personalized shopping experiences while meeting individual and store sales goals. You will support daily store operations and contribute to brand loyalty through exceptional service on the floor.

Role blends luxury retail service with omni-channel selling, cross-functional teamwork, and data-driven selling. Prior luxury retail or live-streaming experience is a plus.