Luxury Retail Sales Associate — Clienteling & Style

Tapestry (Coach/Kate Spade); Skokie (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience and help meet store sales goals. You will support daily operations, use mobile POS and clienteling tools, and engage customers through social selling to drive brand loyalty.

The role emphasizes luxury retail know-how, fashion trend awareness, and strong English communication in a fast-paced environment.

Qualifications

• 1+ years of sales experience; luxury retail preferred.
• Experience with POS systems, basic computer use, and mobile POS.
• Strong English proficiency; ability to read price sheets.
• Knowledge of fashion trends and competitors is a plus.

Responsibilities

• Provide elevated, personalized shopping experiences.
• Meet personal and store sales goals.
• Assist with daily store operations.
• Use mobile POS, clienteling tools, and social selling platforms.
• Develop personal sales plans and KPIs; source new customers and follow up to close sales.

Skills

Sales experience

English proficiency

Social media savvy

Live-stream shopping experience

Data acquisition

Tools

POS operation

iPad / Mobile POS

Walkie-talkie use

Job description

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience and help meet store sales goals. You will support daily operations, use mobile POS and clienteling tools, and engage customers through social selling to drive brand loyalty.

The role emphasizes luxury retail know-how, fashion trend awareness, and strong English communication in a fast-paced environment.