Luxury Sales Associate — Clienteling & Style Advisor

FashionUnited; Camarillo (CA); On-site; USD 20,664 - 33,062; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Paternity and Maternity leave

Commuter Benefits

Job summary

Coach is a global fashion house seeking a Sales Associate to deliver an elevated, personalized shopping experience and meet personal and store sales goals. You will support daily store operations and contribute to omni-channel selling.

The role blends luxury service with team collaboration to drive brand loyalty and revenue. Flexibility in schedule is required to meet busy retail periods.

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use.

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling and fashion advice.
• Drive sales through cross‑selling and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising).
• Process transactions efficiently (purchases, returns, exchanges, online pickups).
• Foster a collaborative, trust-based environment; participate in brand initiatives and training.

Skills

Sales experience

POS operation

Live-stream shopping

English proficiency

Fast-paced environment

Tools

POS system

iPad

Laptop

Mobile POS

Walkie-talkie

Job description

Coach is a global fashion house seeking a Sales Associate to deliver an elevated, personalized shopping experience and meet personal and store sales goals. You will support daily store operations and contribute to omni-channel selling.

The role blends luxury service with team collaboration to drive brand loyalty and revenue. Flexibility in schedule is required to meet busy retail periods.