Luxury Sales Associate - Clienteling & Style Advisor

Tapestry (Coach/Kate Spade); Mebane (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Coach is a global fashion house and part of the Tapestry family. The Sales Associate serves as front-line ambassador, delivering an elevated shopping experience, meeting personal and store goals, and supporting daily store operations.

This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue. The ideal candidate will have 1+ years in luxury retail, strong English, POS proficiency, and the ability to work a flexible schedule including

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Experience with POS operation, basic computer proficiency, walkie‑talkie use.
• Strong English proficiency and ability to work at a fast pace.

Responsibilities

• Represent Coach as a brand ambassador and deliver an elevated shopping experience.
• Build client relationships through styling, product knowledge, and fashion advice.
• Drive sales through cross‑selling and tailored recommendations.
• Utilize POS and clienteling tools to capture data and encourage repeat purchases.
• Support daily store operations and inventory management.
• Maintain a clean, organized sales floor and follow policies.

Skills

Sales experience

Customer service

English proficiency

Multi-tasking

Team collaboration

Tools

POS system

iPad

Laptops

Mobile POS

Walkie-talkie

Job description

Coach is a global fashion house and part of the Tapestry family. The Sales Associate serves as front-line ambassador, delivering an elevated shopping experience, meeting personal and store goals, and supporting daily store operations.

This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue. The ideal candidate will have 1+ years in luxury retail, strong English, POS proficiency, and the ability to work a flexible schedule including